1. The company will make sure to receive and handle orders of goods with care.
2. The place of delivery is the address that the consumer communicated to the enterprise.
3. The company will execute accepted orders within 30 days, to count from the day following the day that the consumer’s order has been sent to the company, unless a longer delivery time is agreed. If the company does not implement the agreement in time, the consumer has the
right to cancel the contract without judicial intervention but do need to send a registered notification to the company, provided that at that time the company’s ordered goods
have not been sent yet or not yet commenced with the provision of the service ordered. No fee and no expenses to the consumer can be charged for such dissolution.
4. To which countries do you ship + price?
Free shipping in Europe from 150€
The Netherlands: 8€
Czech Republic: 18€
- Finland: 20€
- France: 12€
- Germany: 8,50€
- Greece: 25€
- Hungary: 20€
- Italy: 17,50€
- Lithuania: 22€
- Luxembourg: 10€
- Monaco: 15€
- Montenegro: 25€
- Norway: 25€
- Poland: 18€
- Portugal: 19€
- Romania: 24€
- Slovenia: 20€
- Spain: 20€
- Sweden: 20€
- Switzerland: 20€
- United Kingdom: 15€
- United States: 30€
If your country is not on here and you live in the EU, send me a and I'll fix it for you.
Jewelry and aftercare arrives in a sterilised little bag, as long as the bag isn't ripped you can return your order.
When the seal of your jewelry isn't broken you can return your order within 14 days, you should receive a return label with your order confirmation, please e-mail us if you haven't received it.
All orders are shipped with the local post or DPD, depending on your countries policies delivery will take up to 2-3 business days.
7. You can always contact us for any return question at firstname.lastname@example.org.
- The company guarantees that the goods and/or services meet the contract, the specifications listed in the offer and the date of the conclusion of the agreement existing legal provisions and/or government regulations. If agreed, the company also guarantees that the goods are well suited for other than normal use.
- The consumer is aware that the color on a digital image, in limited extent, may differ from reality. The consumer will check the goods’ conformity during the period of revocation. Aside from this possibility, anomalies with the digital image can never be the reason for dissolution, termination or compensation. The company has no obligation to accept returned goods, nor to refund the purchase price paid.
- Warranty given by the company, manufacturer or importer does not detract from the legal rights and claims that the consumer can enforce under the agreement towards the company.
8. Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.