Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at email@example.com
To which countries do you ship + price?
- Belgium: 6€, free for orders over 100€
- The Netherlands: 8€, free for orders over 150€
- Austria: 16€
- Denmark: 17€
- Finland: 20€
- France: 12€
- Germany: 8,50€
- Italy: 17,50€
- Luxembourg: 10€
- Norway: 25€
- Poland: 18€
- If your country is not on here and you live in the EU, send me a mail and I'll fix it for you.
Can I return my order?
- Jewelry and aftercare arrives in a sterilised little bag, as long as the bag isn't ripped you can return your order.
Carriers + Delivery time.
- All orders are shipped with the local post or DPD, depending on your countries policies delivery will take up to 2-3 business days.
When is the jewelry coming back in stock?
- If you want something specific that's not available anymore, please send me an email and I'll order it for you or maybe it's already on the way from the jeweler.
- If you want something from a brand that I'm selling but I do not have the model you're looking for, let me know and I'll order it for you.
I like a piece of jewelry but I want another color gold, or another type of gem.
- A lot of the jewelers I work with have over 250 types of gems, I usually order the more basic colors to showcase in the webshop and studio. If you would like a certain gem, please let me know what model and what gem you would like. I can totally help you find the correct size, cut, color that you're looking for to make your piercing dreams come true.
You can have a little peak here on the website of Anatometal and see a few of their possibilities.